About the shop2 questions
Cat trees5 questions
Beds and hammocks3 questions
Ordering & Customer Service4 questions
About Le Félin Shop
A few words to understand our positioning and what sets us apart.
Cat trees — how to choose wisely
Choosing a cat tree depends on several factors: your cat's size, energy level, age, and the space available in your home.
Beds, hammocks, and accessories
From mats to baskets, hammocks, and tipis: our tips for providing your cat with the best sleeping options suited to their behavior.
Ordering, delivery, and customer service
Everything you need to know about the ordering process, delivery times, and returns.
Behavior and expert advice
Why your cat needs height, how to encourage them to use their cat tree, and how to limit scratching on the couch.
Frequently Asked Questions
What is Le Félin?
Le Félin is a French shop specializing in cat trees, beds, scratching posts, hammocks, and cat houses. We select durable products that are tested and tailored to meet the natural needs of felines, ensuring their comfort, safety, and well-being.
Why buy a cat tree from Le Félin?
Our models are analyzed to ensure stability, lasting comfort, and materials suited to a cat's instincts. Our expertise helps you find the ideal tree based on your companion's size, age, weight, and behavior.
How do I choose the right cat tree?
It depends on your cat's weight, age, energy level, and the space you have available. Opt for a stable model with natural sisal, solid platforms, and at least one den or hammock. We offer models suitable for small spaces, XXL options, and even wall-mounted trees.
What cat tree is best for a large cat (Maine Coon, Ragdoll)?
A robust XXL model with a wide base, 10-12 cm posts, and reinforced platforms. Our entire "Maine Coon" collection is designed for larger breeds.
What cat tree is suitable for a small apartment?
A vertical model, wall-mounted, or a compact cat tree. The idea is to utilize height without taking up floor space — perfect for studios.
At what age can a cat use a cat tree?
From 2-3 months, a kitten can climb on a low, secure tree. By 6-8 months, you can transition to a taller, more stimulating model.
My cat ignores their cat tree, what should I do?
Place the tree near a window, add catnip, hang a few toys, and avoid overly isolated areas. A gradual introduction works in 90% of cases.
What bedding should I choose for my cat?
Depending on their behavior: a closed den for anxious cats, a hammock for observers, an open cushion for those who like to stretch out. Our customer service can guide you based on your cat's personality.
Are cat hammocks really safe?
Yes, all our hammocks are tested for stability. Those with suction cups can hold up to 8-9 kg depending on the model — more than enough for most adult cats.
What is the difference between a scratching post and a cat tree?
A scratching post allows for claw maintenance and territory marking. A cat tree combines scratching post + platforms + den + hammock + observation area. Both are complementary.
Where should I place a cat tree?
Ideally near a window, in a calm yet lively room (living room, office). Avoid isolated spots or very noisy high-traffic areas.
How do I maintain a cat tree?
Vacuum hair weekly, clean fabrics with warm soapy water, and replace worn sisal posts. Regular maintenance can extend its lifespan by 2 to 3 years.
What are the delivery times?
48-72 hours for small accessories, 3-8 business days for cat trees depending on the supplier. Free shipping on orders over €49.
Can I track my order?
Yes, a tracking link is sent to you via email as soon as it ships. You can also check your customer account.
What if my cat tree arrives damaged?
Contact our customer service with your order number and photos. We offer an exchange, send a replacement part, or provide a refund depending on the situation.
Can I return a product?
Yes, within 30 days, as long as the item has not been used. A prepaid return label will be provided by us.
Why is a cat tree essential?
A cat needs height (instinct to observe), scratching (claw maintenance + marking), observation, and play for their balance. A cat tree meets all these needs in a single piece of furniture.
My cat scratches my furniture, what should I do?
Place a scratching post near the targeted area, use catnip to attract them, and praise them when they use it. Never punish — it worsens marking behavior.
